London Window Cleaners
We are proud to support our clients across London with first class property cleaning and maintenance services.
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Local Professionals
Window cleaning has completely changed during the past twenty-five years with the growth of pure water as the industry’s preferred cleaning method.
At The Tidy Crew, we use pure water to clean windows and other exterior surfaces, because it has the ability to act as a magnet, drawing minerals, chemicals, moss and other types of pollutants into it. This ability almost completely negates the need to use harsh detergents.
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If you are dissatisfied with our service, we will promptly return to address and rectify any issues at no additional cost. This commitment underscores our dedication to delivering exceptional quality and provides you with confidence and peace of mind in choosing our services.
Why choose The Tidy Crew?
Frames and Sills Included
For your windows to look their best, the frames and sills should be cleaned too. Unlike many window cleaners we include these as standard. We also clean the front door as a complimentary service.
Work Guarantee
We are totally confident in the quality of our cleaning and to prove it we offer a robust guarantee. If you are not happy with the results, let us know within 24 hours and we will re-clean your windows free of charge. To learn more click here.
Easy Payments
We’ve designed our service to be hassle-free. Regular customers pay via Direct Debit, but can also pay cash or card on the day. Setting up the Direct Debit only takes two minutes via a simple online form (no printing or scanning required). Click here to learn more or register now.
Our tried and trusted process
Contact us
Our friendly team can advise you over the phone or online.
Quick Response
We aim to respond with a custom quote within 2 hours.
The Work
The team arrives on time and leaves the house clean and tidy.
Support
Our team ensure a smooth transition to regular maintenance
We are proud to support our clients across London with first class property cleaning and maintenance services.
Workmanship and material guarantees
What happens if the results of our service are not satisfactory?
We are totally confident in the quality of our cleaning and to prove it we offer a robust guarantee. If you are not happy with the results, let us know within 24 hours and we will return free of charge.
What do you need to do?
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Register your complaint
If there is an issue with any of our work, please send us a message or give us a call explaining the issue. Please do so within the first 24h of our visit.
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Outside hours support
We strive to follow up on any complaints even outside working hours, but if you do not hear back from us immediately, please do not worry, as long as you have submitted your comments within the 24h.
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Following Up
We return to correct any issue free of charge at a time convenient for you.
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How often should I have my windows cleaned?For best results, we recommend a monthly subscription, but we also offer a bi-monthly and quarterly visit. Anything less often than that will be considered a one off clean and thus, will incur an extra deep cleaning charge.
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Do you clean the frames and sills?Yes, on every visit we clean the glass, frames, sills & doors. Please note. There is always a chance of water and particles of dirt running out from the gap between the window and the sill after the technician has left your property. This doesn't mean the technician hasn't cleaned your sills. Over time the dirt trapped between the window and the sill will be washed out and such occurrences will disappear.
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How long should a cleaning service take per house?This is a great example where quality and quantity are not at all connected. How long a property takes is dependant on the size, how often it's cleaned and the method of cleaning. First time cleans often take twice as long as what might be considered a 'maintenance clean', as part of a regular monthly service. Ultimately the measure of a successful job is simple: the result at the end.
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It looks like you have not cleaned my front door. Why?If your door is an original wooden door with no threshold or weather strip at the bottom we will wipe down your door with a damp microfibre cloth. We do this so pure water doesn't run under your door. If your door is in poor repair we may not clean it all all.
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Why have you left my windows wet?We use pure filtered and deionised water to clean your windows. This involves the use of a carbon fibre telescopic pole, a soft brush and 100% pure water which we have filtered through a five stage filtration process. We remove the dirt from your windows with a purpose made window cleaning brush then rinse the glass. The pure water is left on the windows to dry naturally. Once dried off, there are no water marks left on the glass.
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Do you clean conservatory roofs?Yes we do. Please note that conservatory roofs are booked as separate jobs and not included in the standard window cleaning service. Although the roof may be made of glass, it is not classed as a "window", but rather a "roof". Most customers have this done once or twice a year, but you can choose the desired frequency.
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Do you work in the rain?The short answer is yes! Gone are the days when window cleaners were foiled by a light drizzle. Modern window cleaning (using pure water) is effective in almost all weathers. Rain water is almost pure, so it does not affect the results.
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Do you use ladders?We use the pure water method which is done from the ground, with no need for ladders. This is the preferred way to clean for the safety of the window cleaner and the peace of mind of the property owner. We still carry ladders for difficult to reach locations, but again, the vast majority of our work if not all of it is completed from the ground.
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What should I expect after your first visit?Your windows, frames and sills should be sparkling clean. If your last window cleaner used soapy water and a cloth to clean your windows or your windows haven't been cleaned for a long time you might notice a few spots or watermarks when the water has dried. This is totally normal, the pure water draws out left over soap residue and dirt from the frames. After the second clean your windows should be sparkling clean. Please note. There might always be one or two water spots left on the glass, but this is the trade off between quality and safety.
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Do you do "one-off" cleans?Yes. We request cash or card payments on the day. If you are not going to be in, advance payment is required.
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Do you offer post-building cleans?Unfortunately not, our pure water cleaning system uses a soft brush to remove everyday dirt. It is not designed to remove cement, mortar, paint or silicone.
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Do you clean conservatory roofs?Yes we do. Please note that conservatory roofs are booked as separate jobs and not included in the standard window cleaning service. Although the roof may be made of glass, it is not classed as a "window", but rather a "roof". Most customers have this done once or twice a year, but you can choose the desired frequency.