SET UP YOUR
DIRECT DEBIT
Use your account details to set
up recurring payments.
Here is what to expect after signing up:
1. Immediate Steps & Setup
-
Authorisation Confirmation: Immediately upon entering your bank details (account number and sort code) and clicking submit, you will receive a confirmation email verifying that the Direct Debit mandate has been set up.
-
Mandate Setup Time: It typically takes 3 to 10 working days for a new Direct Debit to be fully set up in the banking system, though it can take longer depending on the company.
-
Bank Statement Appearance: You will see a new Direct Debit mandate in your bank account, usually listed as "GoCardless" followed by the merchant’s name.
2. Payment Notifications
-
Advance Notice: You will receive an email from GoCardless at least 3 days before any payment is deducted from your account. This email will confirm the amount and the date the payment will leave your account.
-
No Further Action: Once the mandate is active, you do not need to take action to make future payments; they will be collected automatically.
3. Safety and Control
-
Direct Debit Guarantee: You are protected by the Direct Debit Guarantee, which allows you to cancel the mandate at any time through your bank and receive a full, immediate refund for any payment taken in error.
-
Easy Cancellation: You can cancel the mandate directly through your online banking at any time, although this may disrupt your service with the merchant.
4. Handling Issues
-
Failed Payments: If a payment fails (e.g., due to insufficient funds), you will receive a notification email. GoCardless will generally not retry a failed payment automatically unless instructed by the merchant.
Click here for GoCardless Support and FAQs.
SET UP YOUR
DIRECT DEBIT
Use your account details to set
up recurring payments.
Here is what to expect after signing up:
1. Immediate Steps & Setup
-
Authorisation Confirmation: Immediately upon entering your bank details (account number and sort code) and clicking submit, you will receive a confirmation email verifying that the Direct Debit mandate has been set up.
-
Mandate Setup Time: It typically takes 3 to 10 working days for a new Direct Debit to be fully set up in the banking system, though it can take longer depending on the company.
-
Bank Statement Appearance: You will see a new Direct Debit mandate in your bank account, usually listed as "GoCardless" followed by the merchant’s name.
2. Payment Notifications
-
Advance Notice: You will receive an email from GoCardless at least 3 days before any payment is deducted from your account. This email will confirm the amount and the date the payment will leave your account.
-
No Further Action: Once the mandate is active, you do not need to take action to make future payments; they will be collected automatically.
3. Safety and Control
-
Direct Debit Guarantee: You are protected by the Direct Debit Guarantee, which allows you to cancel the mandate at any time through your bank and receive a full, immediate refund for any payment taken in error.
-
Easy Cancellation: You can cancel the mandate directly through your online banking at any time, although this may disrupt your service with the merchant.
4. Handling Issues
-
Failed Payments: If a payment fails (e.g., due to insufficient funds), you will receive a notification email. GoCardless will generally not retry a failed payment automatically unless instructed by the merchant.
Click here for GoCardless Support and FAQs.