top of page

Customer advice

At The Tidy Crew, we believe that offering expert advice is just as important as providing top-quality cleaning services. We understand that maintaining the exterior of your property can be a significant investment, and we want to ensure that you get the most out of that investment.

 

By offering helpful advice on the best cleaning methods, maintenance schedules, and the right products for your specific needs, we empower you to take proactive steps in preserving the condition of your property. This guidance not only helps extend the lifespan of your surfaces, but it also prevents the need for costly repairs or replacements down the road, saving you money and reducing the need for frequent, large-scale cleaning jobs.

 

Ultimately, our goal is to provide you with the knowledge and support you need to protect your home and wallet, ensuring it stays in pristine condition for years to come.

Finding trusted tradespeople

Avoid using unknown tradespeople that have not been recommended to you

Avoid unqualified or inexperienced tradespeople; always check credentials

Avoid tradespeople who don't have a land-based telephone line

Avoid tradespeople who act more like salesmen by recommending unnecessary work

Never allow any tradesperson who doesn't carry photo identification into your home

Make sure you can communicate clearly with your tradesperson

Finding reputable businesses

Do not use companies that have gone bust and reopened under a similar name

Make sure you appoint a registered company with a clean record

Ensure you are provided with a breakdown of work carried out and all other costs

Ask for an itemised estimate before proceeding with large projects

Make sure you fully understand the rates and charges you will pay

Avoid companies without a history of trusted reviews

Never use companies who don't guarantee their work

Making safe payments

Make sure you are clear on payment terms before work starts

Do not pay for materials or equipment that have not been used at your property

Avoid companies that only accept cash payment

Where possible, pay by credit card for best consumer protection

Don't use companies who are not prepared to give you an invoice for your work

Don't use a company if their workers offer to do work privately at a lower price

Do not use companies that charge for non-working time (e.g. breaks)

Give us a call!

Contact us today with your window cleaning enquiry. We look forward to hearing from you soon.

bottom of page